Effective Internal Communication in 4 Steps

  The ripples of the second COVID-19 wave is being felt across India at present. With lockdowns and movement restrictions imposed on businesses, employees are spending significantly longer periods working from home, bringing with it a cascade of issues. This in turn means the best possible degree of internal communication will be required. Luckily, this can be accomplished in four steps. Step 1: Bridge the gap between you and your employees. Studies by Harvard Business Review revealed that employees felt the biggest communication challenges came down to the need to move from top-down communication. This was exacerbated by a perceived gap between senior and middle management of companies due to lack of transparency. Efficient and effective managers are able to move past such challenges by communicating with employees in manners that are open, genuine and direct. But of course, this is easier said than done. Each member of the team has their own strengths, weaknesses, good or bad day...